With support from YBI under the Futuremakers initiative, the YCAB Foundation piloted the use of its new Ibu Harta chatbot to an audience of more than 11,000 MSMEs. This online platform uses WhatsApp to deliver financial literacy and digital marketing training. With interactive videos that use simple, inclusive language, the bot brings much-needed flexibility to young female entrepreneurs in rural areas.
As of April 2022, 11,027 female MSME owners in Indonesia were trained via this project, 7,574 of whom were under 35. And within this group of young business owners, 300 received additional mentoring. More than 90 per cent of participants completed the online training, and 92 per cent reported improved ability and confidence to manage risk and uncertainty. Following this success, the partnership between YBI, YCAB and Futuremakers continues; in the next phase, we aim to reach more than 10,000 female entrepreneurs under 35 with the same chatbot training.